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Halyard Help Center
  1. Halyard Help Center
  2. Account & security

Turn on two-factor authentication

Updated

Two-factor authentication asks for a code from your phone as well as your password, so a stolen password isn't enough to get in.

Turn it on

  1. Click your name in the bottom left and open Account → Security.
  2. Click Turn on two-factor authentication.
  3. Scan the QR code with an authenticator app such as 1Password, Google Authenticator or Authy.
  4. Enter the 6-digit code the app shows.
  5. Save your recovery codes somewhere safe.

Tip: each recovery code works once. If you lose your phone, sign in with one and set up two-factor authentication again.

Require it for everyone

Owners and admins can make it mandatory in Settings → Security → Require two-factor authentication. Team members without it are asked to set it up the next time they sign in.

Lost your phone and your recovery codes?

Ask another owner or admin to reset two-factor authentication for you in Settings → Team. If you're the only owner, contact support from your account email; we'll verify your identity before we reset it.

Can't remember your password either? Reset your password first.